Yes, when you order an YKIDO Bike is will be delivered "Ready to Use". If you want your bike to be equipped with the adjustable resistance system, make sure to order it together with your bike since it is integrated during production, not afterwards. If you are a company that wants to organize the special YKIDO team building event, we will provide each participant with a specific bike building kit.

If you order via the webshop we deliver at your location (home or company address) in Belgium via our logistics partners GLS or BPost. Normal delivery is within two weeks after your order confirmation, if possible earlier. If a product is out of stock and would take a little more time to deliver we will contact and inform you swiftly. In case you meet our sales representative in person all delivery details are discussed at that time.

Yes, of course you can. Customer satisfaction is important to us. We accept returns within 14 days after delivery, and at the condition that the devices are completely undamaged and packed properly to ensure descend expedition. Fortunately returns happen rarely. In case you have any question or remark about your YKIDO Bike or about how to use it optimally, we ask you to contact us per email (info@ykido.com) or phone (+32 477 381 347). We guarantee to help you swiftly and correctly and to make you truly enjoy your YKIDO Bike. For more details please consult our general terms and conditions.

We currently focus on the Belgian market. Other countries will follow soon. In case you are a customer or retailer from another country please contact us by email (info@ykido.com) or telephone +32 477 381 347 for more information. Thank you.

You can easily and securely pay your order with:

-various credit cards like VISA, Mastercard and American Express (via the checkout option "Credit/Debit Cards").

- your own wire transfer with Bancontact/Maestro (via the checkout option "Manual Payment).

In order to guarantee our customers a perfect order checkout process we work with the world leading electronic payment service provider Stripe.

Yes this is possible.

- Payment per BANCONTACT / MAESTRO :

1) You make your order simply via the webshop.

2) At the "checkout" you chose the option "Manual Payment".

3) You make a wire transfer with following data:

Beneficiairy: Stra-T-Go bvba

Bank Account: IBAN BE49 0688 9324 8371 - BIC GKCCBEBB

Amount: Corresponding your order, vat and delivery included

Communication: Your Name and First Name

We will proceed your order following receipt of payment.

- Payment in CASH :

1) You contact us per email (info@ykido.com) or phone (0477 381 347).

2) We register your order. You pay in cash at delivery.